Privacy Policy

Privacy Policy - The Vape Pack

Welcome to The Vape Pack's Privacy Policy. This document explains how your personal information is collected, used, and shared when you visit or make a purchase from our website, thevapepack.com (the "Site").

Personal Information We Collect:

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages or products you view, websites that referred you to the Site, and how you interact with the Site. This is referred to as "Device Information."

We collect Device Information through technologies like cookies, log files, and web beacons.

When you make a purchase or attempt to make a purchase through the Site, we collect information such as your name, billing address, shipping address, payment information (credit card numbers), email address, and phone number. This is referred to as "Order Information."

When we mention "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information:

We use Order Information to fulfill orders, process payments, arrange shipping, provide invoices, and communicate with you. We may also use this information to screen orders for potential risk or fraud and, in line with your preferences, provide information or advertising about our products or services.

Device Information is used to screen for potential risk and fraud, improve and optimize the Site, and generate analytics about how customers browse and interact with the Site.

Your Personal Information may be shared with third parties to help us use this information, in compliance with the terms outlined above.

Third-Party Services:

We use Shopify to power our online store. You can learn more about how Shopify uses your Personal Information here.

Google Analytics helps us understand how customers use the Site. You can learn more about how Google uses your Personal Information here, and opt-out of Google Analytics here.

We may also share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Opting Out of Targeted Advertising:

You can opt-out of targeted advertising by adjusting settings on platforms such as Facebook, Google, and Bing. For more information, visit NAI's educational page or Digital Advertising Alliance's opt-out portal.

Do Not Track:

We do not alter our Site's data collection and use practices in response to Do Not Track signals.

Your Rights:

If you are a European resident, you have the right to access, correct, update, or delete personal information we hold about you. To exercise this right, please contact us.

Data provided by European residents will be processed to fulfill contracts, pursue legitimate business interests, and may be transferred outside Europe, including to Canada and the United States.

Data Retention:

We retain Order Information for our records unless you request its deletion.

Minors:

The Site is not intended for individuals under the age of 18.

Changes to the Privacy Policy:

This policy may be updated to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us:

For more information about our privacy practices, questions, or complaints, contact us through the contact form on our website or by mail.

Thank you for choosing The Vape Pack.